Support

My login code didn't arrive

We email a 6-digit code to sign you in. Check your spam or promotions folder first, and make sure the email address is spelled correctly. Codes can take a minute — if it still hasn't come, tap "Use a different email" to try again, or email support@buddiesbettracker.com and we'll help.

How do I delete my account?

Open the app, go to Profile → Delete Account, and confirm. Don't have the app anymore? See Delete Your Account for a manual option — either way, your personal data is permanently removed and your friends' past rounds stay intact, with your spot shown as "Deleted Player."

How do I report a player or something offensive?

Open the group, tap the settings (gear) icon, and choose Report a Player or Content — it opens a prefilled email to our team. You can also write us directly at support@buddiesbettracker.com. We review names, avatars, and reported behavior and act within 24 hours.

Does the app handle the money?

No. Buddies Bet Tracker only keeps score and tallies who is up or down. It never processes payments or holds money — you settle up with your friends however you normally would, outside the app.

Can I play with a friend who doesn't have the app?

Yes. In a group's settings, add them as a guest by name. They're scored like any other player. If they get the app later, the group's organizer can link their history to their new account.

My phone died mid-round — can someone else take over scoring?